African Loyalty Association Privacy Policy
Applicable legislation
The African Loyalty Association, and its operating company, Truth, are head quartered in South Africa, as such the legislation that will govern the collection, use and deletion of personal information is the Protection of Personal Information Act, Act No. 4 of 2013.
POPIA governs the way in which we must manage your personal information. We are committed to complying with POPIA, and to ensuring that your privacy is protected. Please read this Statement carefully to understand when you may provide personal information to us and how the African Loyalty Association and Truth uses and protects personal information provided. By using this website, you agree to the use of your personal information as described in this Statement. The terms ‘we’, ‘us’ or ‘African Loyalty Association’ are each intended as reference to the African Loyalty Association, and its operating company, Truth and assets including this website.
Changes to this statement
We reserve the right to make changes to this Privacy Policy from time to time, and recommend you review it periodically so that you are updated on any changes.
Indemnity
Although every precaution is taken to ensure personal information is safely and securely stored and used, you indemnify and hold the African Loyalty Association and Truth Marketing and Leadership Solutions (Pty) Ltd harmless in from any loss or damages that you may incur as a result of the personal information you have provided.
Personal information that the African Loyalty Association will collect
Name
Surname
Industry
Company
Address
Country
Mobile number
Email address
Subscription preference
How personal information is collected
Personal information for membership will only be collected through the official membership form that can be found on our website.
- Where appropriate, we will ask for your consent to process the personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.
- We may process your personal data to perform a contract to which you are or will be a party. For example, we need to process your personal data to deliver a product or a service you bought.
- We collect, process and disclose your personal data for the following purposes:
- To process your payments, if you purchase our services, to provide you with your order status, deal with your enquiries and requests, and assess and handle any complaints
- To process and answer your enquiries or to contact you to answer your questions and/or requests
- To communicate information to you and to manage your registration and/or subscription to our newsletter or other communications
- To understand and assess the interests, wants, and changing needs of consumers, to improve our website, our current products and services, and/or developing new products and services
How personal information is used
- For updates about your membership.
- For direct marketing purposes.
Information Sharing and Disclosure:
Take note that The African Loyalty Association sends personally identifiable information about you to other companies or people if:
- We have your consent to share the information (for example to conference sponsors)
- We need to share your information with third parties, such as banks and credit card processors, to provide the service you have requested
- It is appropriate to comply with law
- It is necessary to enforce or apply the terms and conditions of our agreement with our merchant and other applicable agreements
Consent
By joining the African Loyalty Association, you express informed consent for your personal information to be used to the delivery of membership benefits and marketing activities related to products, services and events that we believe will be of interest to you via digital channels: Email, SMS and Whatsapp, by The African Loyalty Association, Truth and The African Loyalty Association sponsors.
Should you at any time choose to not receive any marketing communication from the African Loyalty Association, you can use the unsubscribe action contained in all marketing communication or you can contact us at hello@africanloyaltyassociation.com
Retention of your personal information
Personal information will be held for a maximum period of 12 months after membership lapses.
Access to, correction and deletion of your personal information
As a member, it is your right to inform us of any updates required to your personal profile, as well as request that we should completely delete your personal information from our systems.
Contact information:
For more information about how your personal information is stored, used or retained, or to lodge a complaint, please contact us.
Care of: Truth Marketing and Leadership Solutions (Pty) Ltd
Physical address: 3 Soetvlei Avenue, Belle Constantia, Cape Town, 7806
Email: hello@africanloyaltyassociation.com
Phone: +27 (21) 715 8619